Services.

We are here to help you drive change.
Together we will shape the Future.

Cyber Security 
Many enterprises are getting more pressures with cybersecurity matters after implementing Work From Home (WFH) policies, the network traffic has grown tremendously. To scale up or optimize your security performance against cyber-attacks, it has become crucial for the business. Vastcom team has years of Cybersecurity experience and has won Technology Excellence Award for Cybersecurity – Hospitality & Leisure in 2019. We are confident to assist you with the right solutions and products. ​

​IT Automation 
Robotic Process Automation (RPA) has become more and more popular across various industries as it allows business to free up manpower resources from routine tasks at scale. Some enterprises still struggle with defining and develop RPA that can benefit its business. Vastcom has won the Automation-Hospitality & Leisure trophy at the HKB Technology Excellence Awards 2020. Our IT Automation solutions include Automation Anywhere and Redhat Ansible Tower. We are confident to assist you from the first step of your AI journey.​

​Technical Support & Managed Services 
Keeping your systems operating at peak performance is our top priority. Our experienced technicians offer fast and reliable service to diagnose, troubleshoot and protect your IT infrastructure and systems.​​ On top of usual technical support offerings, Vastcom also enables our local team to offer 7x24 support services. In addition, our Managed Services can assist you to well monitor, manage and support your whole IT environment which include End Users, Systems, Networking, Security as well as Data Center. Our VHD (Vastcom Help Desk) Platform is designed and established based on the industry standard/best practice such as ITIL/ITSM to support all of these services offerings. Vastcom is also being certified as ISO 27001:2013 Provision of IT help desk services holder. 

​Infrastructure &
​Cloud Computing  

​IT Consultancy
​As a professional cloud service provider, our mission is to assist you to improve performance and reduce costs. We can help you plan the right cloud strategy and build the right cloud solutions for your business no matter you are under public cloud, private cloud or hybrid cloud. ​With cloud adopted infrastructure, Vastcom solution offerings include (v)SAN, HCI, Enterprise Backup, Server Virtualization, VDI, MDM as well as relevant management or monitoring.
After thorough understanding of your organisation’s requirements as well as the business objective, our experienced consultants can assist you in the areas of performing IT transformation, automation and digitalisation of operations, cybersecurity management & enhancement, bring-in cloud strategy set-up and latest technologies implementation.​

We Promise You Right
​
Our team will listen to your requirements and evaluate the project carefully to propose the most suitable solutions for your business. We promise you to provide right solution only. 
We strive to consistently devote resources in developing and maintaining our technology team to provide professional and best-in-class service to support our customers. We believe sustainable and enjoyable long-term relationships with customers, vendors and employees will move our customer and us towards a successful future.​

Connect with us​

We’d Love to Hear From You, Get In Touch With Us!

Vastcom
​Technology
Email: salessupport@vastcomtech.com
​Tel.: +853 2875 0934
​Address: Alameda Dr. Carlos D'Assumpcao 180, Edf. Tong Nam Ah Campo, 17 Andar S, Macau
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​​Scope of Certification:
​Provision of IT help desk services
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